Shipping & Returns

Shipping Policy

Free Shipping on any order $75 and over!!

We only ship within the USA. No international shipping.

If you plan to pick up your order, please provide pickup instructions (date and place) during the online checking out process. Order may be picked up at a dog event store or our market store location.

Return & Exchange Policy

Please contact us if your dog is not satisfied with any of the products you purchased. We hope all our products meet the satisfaction of your precious canine's dietary needs. We strive to please our customers as much as possible.

Store Policy

Customer Care

We at Dog Bone Direct strive to provide healthy safe products for your precious paw-friend. We hope your dog(s) enjoy the products we have provided.

Payment Methods

- Credit / Debit Cards
- Apple Pay

- Checks by mail

- Cash on pickup only